Privacy Policy
Last updated: [INSERT DATE]
This Privacy Policy explains how Falcon Core Industries LLC ("Falcon Core", "we", "us") handles personal data collected through this website.
1. Introduction
Falcon Core Industries LLC is a company registered in the United Arab Emirates, operating this website to provide information about our rig, oven, and scientific laboratory equipment and related services. This policy applies to personal data we process when you contact us or submit a request through this website. It is written to align with the principles of the UAE Federal Personal Data Protection Law (PDPL) and, where relevant to international visitors, the EU General Data Protection Regulation (GDPR).
2. Data We Collect
We collect the data you provide through our Contact / Request a Quote form, and a limited amount of technical data:
- Identity and contact details: name, email address, and phone number.
- Inquiry content: the equipment or service you're asking about, and any message or requirements you send.
- Technical data: IP address, the page that referred you to the form, cookies (see Section 5), and standard server logs.
We do not intentionally collect special categories of personal data. Please avoid including sensitive personal information in free-text fields.
3. How We Use Your Data
We use this data to respond to your inquiries and quote requests, to prepare and follow up on quotations, to operate and secure the website, and to prevent spam or abuse of our forms.
4. Legal Basis
Where applicable, we process data based on your consent, to handle your requests and inquiries, to comply with legal obligations, and for legitimate business purposes. Under the UAE PDPL, processing is generally based on your consent unless an exception provided by law applies.
5. Cookies
Our website may use cookies and similar technologies for essential website functions and, where applicable, analytics (such as Google Analytics or Google Tag Manager) to understand how visitors use our site. You can disable cookies through your browser settings at any time.
6. Sharing and Third Parties
We do not sell your personal data. We share data only with service providers that help us operate the website and communicate with you — for example our hosting provider and analytics providers. These providers process data on our behalf. We may also disclose data where required by applicable law.
7. International Transfers
Our website and supporting services may store or process data on servers located outside the UAE. Where data is transferred internationally, we take reasonable steps to keep it protected in line with this policy.
8. Data Retention
We keep inquiry and request data for as long as necessary to handle your request and for a reasonable period afterward for record-keeping, then delete it. Technical logs are kept for a limited period.
9. Your Rights
Subject to applicable law, you may request access to your personal data, ask us to correct or delete it, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us at info@falconcoreind.com. You may also have the right to lodge a complaint with the competent data protection authority.
10. Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure.
11. Contact
For any questions about this policy or your personal data, contact us at:
Falcon Core Industries LLC
Al Sajaa Industrial Area, Sharjah, UAE
Email: info@falconcoreind.com
Phone: +971 6 579 5864
12. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. Material changes will be reflected on this page.